Ascribing dimensions enhancing employee innovation: function of job characteristics, psychological capital (PsyCap), work-based learning (WBL) and inventive environment
This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2022.
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| Formato: | Internship report |
| Idioma: | English |
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Brac University
2022
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| Acesso em linha: | http://hdl.handle.net/10361/16983 |
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10361-16983 |
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Brac University |
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Institutional Repository |
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English |
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Trust Bank Limited Financial inclusion Employee innovation Customer satisfaction Flora Bank Web Banks and banking--Bangladesh. Consumer satisfaction. |
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Trust Bank Limited Financial inclusion Employee innovation Customer satisfaction Flora Bank Web Banks and banking--Bangladesh. Consumer satisfaction. Aleen, Lamiza Ascribing dimensions enhancing employee innovation: function of job characteristics, psychological capital (PsyCap), work-based learning (WBL) and inventive environment |
| description |
This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2022. |
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Andalib, Tarnima Warda |
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Andalib, Tarnima Warda Aleen, Lamiza |
| format |
Internship report |
| author |
Aleen, Lamiza |
| author_sort |
Aleen, Lamiza |
| title |
Ascribing dimensions enhancing employee innovation: function of job characteristics, psychological capital (PsyCap), work-based learning (WBL) and inventive environment |
| title_short |
Ascribing dimensions enhancing employee innovation: function of job characteristics, psychological capital (PsyCap), work-based learning (WBL) and inventive environment |
| title_full |
Ascribing dimensions enhancing employee innovation: function of job characteristics, psychological capital (PsyCap), work-based learning (WBL) and inventive environment |
| title_fullStr |
Ascribing dimensions enhancing employee innovation: function of job characteristics, psychological capital (PsyCap), work-based learning (WBL) and inventive environment |
| title_full_unstemmed |
Ascribing dimensions enhancing employee innovation: function of job characteristics, psychological capital (PsyCap), work-based learning (WBL) and inventive environment |
| title_sort |
ascribing dimensions enhancing employee innovation: function of job characteristics, psychological capital (psycap), work-based learning (wbl) and inventive environment |
| publisher |
Brac University |
| publishDate |
2022 |
| url |
http://hdl.handle.net/10361/16983 |
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AT aleenlamiza ascribingdimensionsenhancingemployeeinnovationfunctionofjobcharacteristicspsychologicalcapitalpsycapworkbasedlearningwblandinventiveenvironment |
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1814309208825266176 |
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10361-169832022-06-14T21:01:44Z Ascribing dimensions enhancing employee innovation: function of job characteristics, psychological capital (PsyCap), work-based learning (WBL) and inventive environment Aleen, Lamiza Andalib, Tarnima Warda Brac Business School, Brac University Trust Bank Limited Financial inclusion Employee innovation Customer satisfaction Flora Bank Web Banks and banking--Bangladesh. Consumer satisfaction. This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2022. Cataloged from PDF version of internship report. Includes bibliographical references (pages 227-231). Trust Bank Limited is a great proponent and supporter of financial-inclusion and has devised products to assist people. They focus on clients by placing them at the core of strategy formulation to help them grasp utmost services. Trust Bank Limited plays a crucial role in knowing the preferences of clients and considering them as development companions by encouraging them to position their advocacies. Through the use of effective and mechanized technologically led services, clients obtain high-quality services. The network structure of the bank was repositioned, numerous services were launched in accordance with industry standard, and conversion to a new Core Banking System (CBS) program took place. But to culminate higher customer satisfaction employee innovation is crucial as it enables improved decision-making, idea generation, effectual problem solving, execution of innovative ideas, cater to newly developed customer demand, and bring about upheaval by offering innovative goods and services to customers. The report would quantitatively analyse the factors that enhance employee innovation which would enable the employers to gain precise idea about the attributing dimensions and develop job design having the capability of fulfilling crucial job elements. The report would further help both employees and employers to fathom the essentiality of psychological capital, inventive environment and work-based learning to enhance employee innovation at workplace to facilitate optimum customer satisfaction. In the report, first part concisely showcases job duties, contribution to the company and the benefits acquired through the internship program. The difficulties encountered are also showcased along with the recommendations which can facilitate better experience for future interns if implemented. The second part of the report effectually and comprehensively showcases management practices which entails leadership style, recruitment, selection, training, compensation and performance appraisal system prevalent in Trust Bank Limited. Second part of the report extensively discusses marketing practices along with the design and launch of various new products and services throughout the year. Again, accounting practices, financial performance, operations management and information system practices are widely explained accompanied by the utilization of Flora Bank web, Flora BEFTN (Bangladesh electronic fund transfer network), clearing software, automated accounting system and computerized MIS (management information system). The second part also showcased evaluation of macro environment by PESTLE analysis and porter’s five forces model; SWOT analysis is described to assess the internal environment of Trust Bank limited. Numerous recommendations are also showcased which can be beneficial if embraced. Final i.e. project part of the report is a crucial and integral part which portrays exploratory research which helped in the development of an approach to find out attributing dimensions that enhance employee innovation. It also portrayed causal research which quantitatively analyzed the data (reliability and correlation analysis) obtained from the employees of Trust Bank limited through survey questionnaire to test the hypotheses and fathom the factors that enhance employee innovation. Lamiza Aleen B. Business Administration 2022-06-14T05:26:15Z 2022-06-14T05:26:15Z 2022 2022-02 Internship report ID 18204081 http://hdl.handle.net/10361/16983 en Brac University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 239 pages application/pdf Brac University |