Service quality of Rocket and its profitability ratio

Service quality of Rocket and its profitability ratio

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2018.

Bibliografiske detaljer
Hovedforfatter:	Trina, Tamanna Islam
Andre forfattere:	Alam, Md. Syed Mahfujul
Format:	Internship report
Sprog:	English
Udgivet:	BRAC University 2019
Fag:	Service quality Rocket Mobile banking Banks and banking > Bangladesh Mobile commerce Internet banking
Online adgang:	http://hdl.handle.net/10361/11089

Lignende værker

Evaluation of supply chain process in mobile financial service bKash
af: Datta, Trina
Udgivet: (2018)

Performance analysis of mobile financial industries: a comparative analysis between bKash Limited and Dutch Bangla Bank Rocket
af: Ahmed, Lubna
Udgivet: (2019)

Analyzing Youths use of Mobile Financial Services (MFS) - a focus on bKash
af: Ahmed, Nafisa
Udgivet: (2022)

The facilitation of the client or customers value generation through digitalization: a study on mobile financial service provider bKash
af: Alvi, Nagib Mahfuz
Udgivet: (2024)

Mobile financial service of bKash with app
af: Shabuj, Md. Shariful Alam
Udgivet: (2022)

Mobile financial services and impact of Covid-19 on its growth: in context of Bangladesh
af: Khan, Sarah Nuzhat
Udgivet: (2022)

Regulations for mobile financial service in Bangladesh
af: Rahman, Dewan Tasfia
Udgivet: (2018)

Analyzing the customer’s perception about the service quality of customer service team of bKash
af: Alam, Tasnova
Udgivet: (2018)

Evolution of cashless society: a study from Bangladesh perspective
af: Rahman, S M Jahidur
Udgivet: (2024)

The scope for Bank Asia Limited in the future of MFS in Bangladesh
af: Kabir, Syed Mohiminul
Udgivet: (2022)

Verification processes undertaken by mobile financial services (bKash) during pandemic situation in order to know their customers
af: Chowdhury, Jawad Mahmud
Udgivet: (2021)

Analyzing factors influencing consumer behavior to use mobile financial service in Bangladesh: A study on bKash
af: Moon, Moneimul Islam
Udgivet: (2023)

Importance of content marketing for mobile financial service providers
af: Awal, Aneeqa Mehnaz
Udgivet: (2021)

Financial performance analysis of Dutch-Bangla Bank Limited
af: Islam, Lamia
Udgivet: (2018)

A comparative study between premier bank’s pmoney and the leading mobile financial service provider bKash
af: Jahan, Md. Tasnim
Udgivet: (2020)

Increasing number of fraudulent activities in MFS industry and the role of compliance management Service in order to reduce it: a case analysis through bKash and relevant issues
af: Hossain, Md. Zubair
Udgivet: (2021)

Unveiling post-COVID-19 dynamics: a comprehensive analysis of customer satisfaction and app usage at Prime Bank's Jatrabari branch
af: Basir, Abdus Samiul
Udgivet: (2024)

Analyzing the customer service experience for mobile banking users of The City Bank Limited
af: Ahmed, Ashfaque
Udgivet: (2024)

Transaction monitoring in bKash Limited in global perspectives
af: Zaman, Tashfia Rifa
Udgivet: (2020)

How non-brand shops and customers are getting benefitted through MFS (mobile financial service) like Bkash
af: Rashid, Md. Hasibur
Udgivet: (2024)

Service quality and customer contentment of Dhaka Bank LTD internet banking
af: Nadia, Fariya Sadek
Udgivet: (2018)

Comparative analysis of bKash Limited
af: Alam, Nur-E-
Udgivet: (2014)

Success factor of mobile banking
af: Rahman, Ashikur
Udgivet: (2014)

OK banking activation & territory level execution
af: Pavel, Mahfuz Hassan
Udgivet: (2014)

Impact of mobile financial service on financial inclusion of Bangladesh: A case study on bKash
af: Jamil, Md. Zubayer
Udgivet: (2023)

Service quality of Jamuna Bank Limited
af: Ausru, Afroza Khan
Udgivet: (2016)

A study on the impact of target deposit mobilization on the employees of the banking industry
af: Islam, Nikita
Udgivet: (2023)

Customer satisfaction level on digital recharge of Robi Axiata Limited through mobile financial services
af: Kabir, Md. Rezwanul
Udgivet: (2020)

Web usability of Jamuna Bank Limited
af: Farabee, Kamrul Hasan
Udgivet: (2017)

Analyzing the factors that influence customer service quality in IFIC Bank PLC
af: Humaira, Nowrin
Udgivet: (2024)

Analyzing consumer behavior and perception regarding Mobile Financial Service (MFS) in Bangladesh
af: Alam, Shihab Noor
Udgivet: (2020)

Assessing the HR and online banking system in Islami Bank
af: Rahman, MD. Hafizur
Udgivet: (2024)

BIGD Quarterly , July–September, 2017
af: BRAC Institute of Governance and Development, BRAC University
Udgivet: (2019)

Internet banking services of Janata Bank Limited
af: Islam, MD Rafiqul
Udgivet: (2023)

Fraud prevention awareness and how it can create a competitive edge for bKash Limited in the mobile finance service industry
af: Kabir, Shadman Sakibul
Udgivet: (2022)

Digital banking service of Dhaka Bank Limited at Nandipara
af: Mahbub, Intisar
Udgivet: (2019)

The potential data and financial risk of MFS (Mobile Financial Services) in Bangladesh
af: Hasan, Hasibul
Udgivet: (2024)

An analysis of deposit mobilization and Foreign Remittance performance of Agrani Bank Limited
af: Mallik, Anusroa
Udgivet: (2022)

Strategies for maintaining brand relevance in fast-paced markets- an empirical study on Social Islami Bank Limited
af: Tahsin, Anika
Udgivet: (2024)

GAP model of service quality: a study on Bank Asia Limited
af: Chaiti, Mashiat Sumaiya
Udgivet: (2018)