Revenue Administration : Performance Measurement in Tax Administration /

This technical note describes measuring performance in tax administration. Performance measurement is an ongoing process of ascertaining how well, or how poorly, an organization is achieving its goals and objectives. It involves the continuous collection of data on progress made in this regard. Perf...

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Bibliographic Details
Main Author: Crandall, William Joseph
Format: Journal
Language:English
Published: Washington, D.C. : International Monetary Fund, 2010.
Series:Technical Notes and Manuals; Technical Notes and Manuals ; No. 2010/011
Online Access:Full text available on IMF
Description
Summary:This technical note describes measuring performance in tax administration. Performance measurement is an ongoing process of ascertaining how well, or how poorly, an organization is achieving its goals and objectives. It involves the continuous collection of data on progress made in this regard. Performance indicators, or measures, are developed as standards for assessing the extent to which these objectives are achieved. This note explains key features of performance management and performance measurement. It outlines how tax administrations can apply performance management at the strategic level. Key tasks in implementing a performance management system are also described.
Item Description:<strong>Off-Campus Access:</strong> No User ID or Password Required
<strong>On-Campus Access:</strong> No User ID or Password Required
Physical Description:1 online resource (13 pages)
Format:Mode of access: Internet
ISSN:2075-8669
Access:Electronic access restricted to authorized BRAC University faculty, staff and students