McCaffery. (2013). Systems, Software and Services Process Improvement (1.). Springer Berlin Heidelberg.
Chicagoスタイル(17版)引用形式McCaffery. Systems, Software and Services Process Improvement. 1. Springer Berlin Heidelberg, 2013.
MLA(8版)引用形式McCaffery. Systems, Software and Services Process Improvement. 1. Springer Berlin Heidelberg, 2013.
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