Rajola. (2013). Customer Relationship Management in the Financial Industry (2.). Springer Berlin Heidelberg.
Style de citation Chicago (17e éd.)Rajola. Customer Relationship Management in the Financial Industry. 2. Springer Berlin Heidelberg, 2013.
Style de citation MLA (8e éd.)Rajola. Customer Relationship Management in the Financial Industry. 2. Springer Berlin Heidelberg, 2013.
Attention : ces citations peuvent ne pas être correctes à 100%.