Complete and Balanced Service Scorecard, A : Creating Value Through Sustained Performance Improvement
| Autor Principal: | |
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| Formato: | Electrónico eBook |
| Idioma: | English |
| Publicado: |
Pearson India,
6/27/08
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| Edición: | 1 |
| Subjects: | |
| Acceso en liña: | Full text available on Pearson Off-campus access |