Adrian Payne, P. F. (2013). Strategic Customer Management (1.). Cambridge University Press.
Lua i Stíl Chicago (17ú heag.)Adrian Payne, Pennie Frow. Strategic Customer Management. 1. Cambridge University Press, 2013.
Lua MLA (8ú heag.)Adrian Payne, Pennie Frow. Strategic Customer Management. 1. Cambridge University Press, 2013.
Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.