Adrian Payne, P. F. (2013). Strategic Customer Management (1.). Cambridge University Press.
Cita Chicago (17th ed.)Adrian Payne, Pennie Frow. Strategic Customer Management. 1. Cambridge University Press, 2013.
Cita MLA (8th ed.)Adrian Payne, Pennie Frow. Strategic Customer Management. 1. Cambridge University Press, 2013.
Atenció: Aquestes cites poden no estar 100% correctes.