Adrian Payne, P. F. (2013). Strategic Customer Management (1.). Cambridge University Press.
芝加哥风格引文Adrian Payne, Pennie Frow. Strategic Customer Management. 1. Cambridge University Press, 2013.
MLA引文Adrian Payne, Pennie Frow. Strategic Customer Management. 1. Cambridge University Press, 2013.
警告：这些引文格式不一定是100％准确.