Mary J. Cronin. (2012). Smart Products, Smarter Services (1.). Cambridge University Press.
Chicago Style (17th ed.) CitationMary J. Cronin. Smart Products, Smarter Services. 1. Cambridge University Press, 2012.
MLA (8th ed.) CitationMary J. Cronin. Smart Products, Smarter Services. 1. Cambridge University Press, 2012.
Warning: These citations may not always be 100% accurate.