APA (7. basım) Alıntı

Richey, R. (2007). English for customer care. Oxford University Press.

Chicago Style (17. basım) Atıf

Richey, Rosemary. English for Customer Care. Oxford: Oxford University Press, 2007.

MLA (8th ed.) Atıf

Richey, Rosemary. English for Customer Care. Oxford University Press, 2007.