Richey, R. (2007). English for customer care. Oxford University Press.
Chicagoスタイル(17版)引用形式Richey, Rosemary. English for Customer Care. Oxford: Oxford University Press, 2007.
MLA(8版)引用形式Richey, Rosemary. English for Customer Care. Oxford University Press, 2007.
警告: この引用は必ずしも正確ではありません.