Total quality in research and development /

Bibliografski detalji
Glavni autor: McLaughlin, Gregory C.
Format: Knjiga
Jezik:English
Izdano: Delray Beach, Fla. : New Delhi : St. Lucie Press ; Vanity Books International, c1998.
Teme:
Classic Catalogue: View this record in Classic Catalogue
Sadržaj:
  • Total quality in R&D
  • Overview of total quality
  • Present R&D paradigm
  • Present R&D systems
  • Beginning the systematic improvement process
  • Planning and diagnosing
  • QFD: a tool for managing customer satisfaction
  • ISO 9000 in R&D: a view to the future
  • Case study: total quality at Corning's RD&E.