Dey, B. (2005). Business process reenigineering and change management (Indian text ed.). Biztantra.
芝加哥风格引文Dey, B.R. Business Process Reenigineering and Change Management. Indian text ed. New Delhi: Biztantra, 2005.
MLA引文Dey, B.R. Business Process Reenigineering and Change Management. Indian text ed. Biztantra, 2005.
警告：这些引文格式不一定是100％准确.