Dey, B. (2005). Business process reenigineering and change management (Indian text ed.). Biztantra.
Cita Chicago Style (17a ed.)Dey, B.R. Business Process Reenigineering and Change Management. Indian text ed. New Delhi: Biztantra, 2005.
Cita MLA (8a ed.)Dey, B.R. Business Process Reenigineering and Change Management. Indian text ed. Biztantra, 2005.
Precaución: Estas citas no son 100% exactas.