Johnson, R. A., Newell, W. T., & Vergin, R. C. (1972). Operations management: A systems concept. Houghton Mifflin.
Cita Chicago (17th ed.)Johnson, Richard Arvid, William T. Newell, i Roger C. Vergin. Operations Management: A Systems Concept. Boston: Houghton Mifflin, 1972.
Cita MLA (8th ed.)Johnson, Richard Arvid, et al. Operations Management: A Systems Concept. Houghton Mifflin, 1972.
Atenció: Aquestes cites poden no estar 100% correctes.