Bovée, C. L., Thill, J. V., & Schatzman, B. E. (2003). Business communication today (7th ed.). Prentice Hall.
Cita Chicago Style (17a ed.)Bovée, Courtland L., John V. Thill, y Barbara E. Schatzman. Business Communication Today. 7th ed. Upper Saddle River, NJ ; New Delhi: Prentice Hall, 2003.
Cita MLA (8a ed.)Bovée, Courtland L., et al. Business Communication Today. 7th ed. Prentice Hall, 2003.
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