World Bank & Shah, A. (2005). Public services delivery. World Bank.
芝加哥风格引文World Bank 与 Anwar Shah. Public Services Delivery. Washington, D.C.: World Bank, 2005.
MLA引文World Bank 与 Anwar Shah. Public Services Delivery. World Bank, 2005.
警告：这些引文格式不一定是100％准确.