APA način citiranja (7. izdanje)

World Bank & Shah, A. (2005). Public services delivery. World Bank.

Čikaški stil citiranja (17. izdanje)

World Bank i Anwar Shah. Public Services Delivery. Washington, D.C.: World Bank, 2005.

MLA način citiranja (8. izdanje)

World Bank i Anwar Shah. Public Services Delivery. World Bank, 2005.