Koch, H. C. H. (1992). Implementing and sustaining total quality management in health care. Longman.
芝加哥风格引文Koch, Hugh C. H. Implementing and Sustaining Total Quality Management in Health Care. Harlow, Essex: Longman, 1992.
MLA引文Koch, Hugh C. H. Implementing and Sustaining Total Quality Management in Health Care. Longman, 1992.
警告：这些引文格式不一定是100％准确.