Style de citation APA (7e éd.)

Koch, H. C. H. (1992). Implementing and sustaining total quality management in health care. Longman.

Style de citation Chicago (17e éd.)

Koch, Hugh C. H. Implementing and Sustaining Total Quality Management in Health Care. Harlow, Essex: Longman, 1992.

Style de citation MLA (8e éd.)

Koch, Hugh C. H. Implementing and Sustaining Total Quality Management in Health Care. Longman, 1992.