Bosworth, M. T., & Holland, J. (2004). Customer centric selling. McGraw-Hill ; Tata McGraw-Hill.
Lua i Stíl Chicago (17ú heag.)Bosworth, Michael T., agus John Holland. Customer Centric Selling. New York : New Delhi,India: McGraw-Hill ; Tata McGraw-Hill, 2004.
Lua MLA (8ú heag.)Bosworth, Michael T., agus John Holland. Customer Centric Selling. McGraw-Hill ; Tata McGraw-Hill, 2004.
Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.