Style de citation APA (7e éd.)

Bosworth, M. T., & Holland, J. (2004). Customer centric selling. McGraw-Hill ; Tata McGraw-Hill.

Style de citation Chicago (17e éd.)

Bosworth, Michael T., et John Holland. Customer Centric Selling. New York : New Delhi,India: McGraw-Hill ; Tata McGraw-Hill, 2004.

Style de citation MLA (8e éd.)

Bosworth, Michael T., et John Holland. Customer Centric Selling. McGraw-Hill ; Tata McGraw-Hill, 2004.