APA-viite (7. p.)

Bosworth, M. T., & Holland, J. (2004). Customer centric selling. McGraw-Hill ; Tata McGraw-Hill.

Chicago-viite (17. p.)

Bosworth, Michael T., ja John Holland. Customer Centric Selling. New York : New Delhi,India: McGraw-Hill ; Tata McGraw-Hill, 2004.

MLA-viite (8. p.)

Bosworth, Michael T., ja John Holland. Customer Centric Selling. McGraw-Hill ; Tata McGraw-Hill, 2004.