Cita APA (7th ed.)

Bosworth, M. T., & Holland, J. (2004). Customer centric selling. McGraw-Hill ; Tata McGraw-Hill.

Cita Chicago (17th ed.)

Bosworth, Michael T., i John Holland. Customer Centric Selling. New York : New Delhi,India: McGraw-Hill ; Tata McGraw-Hill, 2004.

Cita MLA (8th ed.)

Bosworth, Michael T., i John Holland. Customer Centric Selling. McGraw-Hill ; Tata McGraw-Hill, 2004.