Bhatnagar, S. C. (2004). E-government: From vision to implementation : a practical guide with case studies. Sage Publications.
Citação norma ChicagoBhatnagar, Subhash C. E-government: From Vision to Implementation : A Practical Guide with Case Studies. New Delhi ; Thousand Oaks, Calif.: Sage Publications, 2004.
Citação norma MLABhatnagar, Subhash C. E-government: From Vision to Implementation : A Practical Guide with Case Studies. Sage Publications, 2004.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.