Difficult conversations : craft a clear message, manage emotions, focus on a solution.
| Format: | Book |
|---|---|
| Language: | English |
| Published: |
Boston :
Harvard Business Review Press,
2016.
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| Series: | 20-minute manager series
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| Subjects: | |
| Classic Catalogue: | View this record in Classic Catalogue |
| Item Description: | Includes index. |
|---|---|
| Physical Description: | ix, 110 pages ; 18 cm |
| ISBN: | 9781633690783 9781633690790 |