Dyfyniad APA

Smith, J. (2000). Successful customer retention in a week. Hodder & Stoughton.

Dyfyniad Arddull Chicago

Smith, Jane. Successful Customer Retention in a Week. London: Hodder & Stoughton, 2000.

Dyfyniad MLA

Smith, Jane. Successful Customer Retention in a Week. Hodder & Stoughton, 2000.

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