Hall, G. E., & Hord, S. M. (2006). Implementing change: Patterns, principles, and potholes (Second edition.). Pearson/Allyn & Bacon.
Cita Chicago Style (17a ed.)Hall, Gene E., y Shirley M. Hord. Implementing Change: Patterns, Principles, and Potholes. Second edition. Boston: Pearson/Allyn & Bacon, 2006.
Cita MLA (8a ed.)Hall, Gene E., y Shirley M. Hord. Implementing Change: Patterns, Principles, and Potholes. Second edition. Pearson/Allyn & Bacon, 2006.
Precaución: Estas citas no son 100% exactas.