Hall, G. E., & Hord, S. M. (2006). Implementing change: Patterns, principles, and potholes (Second edition.). Pearson/Allyn & Bacon.
Cita Chicago (17th ed.)Hall, Gene E., i Shirley M. Hord. Implementing Change: Patterns, Principles, and Potholes. Second edition. Boston: Pearson/Allyn & Bacon, 2006.
Cita MLA (8th ed.)Hall, Gene E., i Shirley M. Hord. Implementing Change: Patterns, Principles, and Potholes. Second edition. Pearson/Allyn & Bacon, 2006.
Atenció: Aquestes cites poden no estar 100% correctes.