Kaplan, R. S., & Norton, D. P. (2004). Strategy maps. Buk 21.
Cita Chicago (17th ed.)Kaplan, Robert S., i David P. Norton. Strategy Maps. Seoul, South Korea: Buk 21, 2004.
Cita MLA (8th ed.)Kaplan, Robert S., i David P. Norton. Strategy Maps. Buk 21, 2004.
Atenció: Aquestes cites poden no estar 100% correctes.