Hanes, P., Greenlick, M. R., & Perrin, E. B. (1998). Grading health care: The science and art of developing consumer scorecards. Jossey-Bass Publishers.
Цитирование в стиле Чикаго (17-е изд.)Hanes, Pamela, Merwyn R. Greenlick, и Edward B. Perrin. Grading Health Care: The Science and Art of Developing Consumer Scorecards. San Francisco: Jossey-Bass Publishers, 1998.
Цитирование MLA (8-е изд.)Hanes, Pamela, et al. Grading Health Care: The Science and Art of Developing Consumer Scorecards. Jossey-Bass Publishers, 1998.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.