Gulshan, S. S. (1994). Consumer protection and satisfaction: Legal and managerial dimensions. Wiley Eastern Limited and New Age International Limited for Y Centre for Professional Excellence.
Citação do estilo Chicago (17ª ed.)Gulshan, S. S. Consumer Protection and Satisfaction: Legal and Managerial Dimensions. New Delhi: Wiley Eastern Limited and New Age International Limited for Y Centre for Professional Excellence, 1994.
Citação MLA (8ª ed.)Gulshan, S. S. Consumer Protection and Satisfaction: Legal and Managerial Dimensions. Wiley Eastern Limited and New Age International Limited for Y Centre for Professional Excellence, 1994.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.