Gulshan, S. S. (1994). Consumer protection and satisfaction: Legal and managerial dimensions. Wiley Eastern Limited and New Age International Limited for Y Centre for Professional Excellence.
शिकागो शैली (17वां संस्करण) प्रशस्ति पत्रGulshan, S. S. Consumer Protection and Satisfaction: Legal and Managerial Dimensions. New Delhi: Wiley Eastern Limited and New Age International Limited for Y Centre for Professional Excellence, 1994.
एमएलए (8वां संस्करण) प्रशस्ति पत्रGulshan, S. S. Consumer Protection and Satisfaction: Legal and Managerial Dimensions. Wiley Eastern Limited and New Age International Limited for Y Centre for Professional Excellence, 1994.
चेतावनी: ये उद्धरण हमेशा 100% सटीक नहीं हो सकते हैं.