Gulshan, S. S. (1994). Consumer protection and satisfaction: Legal and managerial dimensions. Wiley Eastern Limited and New Age International Limited for Y Centre for Professional Excellence.
Lua i Stíl Chicago (17ú heag.)Gulshan, S. S. Consumer Protection and Satisfaction: Legal and Managerial Dimensions. New Delhi: Wiley Eastern Limited and New Age International Limited for Y Centre for Professional Excellence, 1994.
Lua MLA (8ú heag.)Gulshan, S. S. Consumer Protection and Satisfaction: Legal and Managerial Dimensions. Wiley Eastern Limited and New Age International Limited for Y Centre for Professional Excellence, 1994.
Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.