Gulshan, S. S. (1994). Consumer protection and satisfaction: Legal and managerial dimensions. Wiley Eastern Limited and New Age International Limited for Y Centre for Professional Excellence.
Chicago-viite (17. p.)Gulshan, S. S. Consumer Protection and Satisfaction: Legal and Managerial Dimensions. New Delhi: Wiley Eastern Limited and New Age International Limited for Y Centre for Professional Excellence, 1994.
MLA-viite (8. p.)Gulshan, S. S. Consumer Protection and Satisfaction: Legal and Managerial Dimensions. Wiley Eastern Limited and New Age International Limited for Y Centre for Professional Excellence, 1994.
Varoitus: Nämä viitteet eivät aina ole täysin luotettavia.