Gulshan, S. S. (1994). Consumer protection and satisfaction: Legal and managerial dimensions. Wiley Eastern Limited and New Age International Limited for Y Centre for Professional Excellence.
Citace podle Chicago (17th ed.)Gulshan, S. S. Consumer Protection and Satisfaction: Legal and Managerial Dimensions. New Delhi: Wiley Eastern Limited and New Age International Limited for Y Centre for Professional Excellence, 1994.
Citace podle MLA (8th ed.)Gulshan, S. S. Consumer Protection and Satisfaction: Legal and Managerial Dimensions. Wiley Eastern Limited and New Age International Limited for Y Centre for Professional Excellence, 1994.
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