Services marketing : people, technology, strategy /

Bibliographic Details
Main Authors: Lovelock, Christopher H. (Author), Wirtz, Jochen (Author)
Format: eBook
Language:English
Published: India : Pearson India Education Services, c2018
Edition:Eighth edition.
Subjects:
Online Access:Full text available on Pearson Online
Related Items:Online version: Services marketing
LEADER 02141pam\a2200469\a\4500
001 AALebookPearsonBM000812
003 BD-DhAAL
005 20201111220715.0
006 m||||||||d||||||||
007 cr||||||||||||
008 201111s9999\\\\enkabf\fo\\j\\001\0\eng\d
999 |c 42336  |d 42336 
020 |a 9781944659004 (hardcover) 
020 |a 9781944659011 (pbk.) 
020 |a 9789332587687 
040 |a BD-DhAAL 
042 |a pcc 
050 0 0 |a HF5415.13  |b .L5883 2016 
082 0 0 |a 658.8  |2 23 
100 1 |a Lovelock, Christopher H.,  |e author.  |9 40599 
245 1 0 |a Services marketing :  |b people, technology, strategy /  |c Jochen Wirtz, Christopher Lovelock. 
250 |a Eighth edition. 
263 |a 1603 
264 1 |a India :  |b Pearson India Education Services,  |c c2018 
300 |a 1 online resource 
500 |a Indian Subcontinent Adaption 
500 |a Includes index. 
500 |a <strong>Off-Campus Access:</strong> User ID and Password Required (send email to University Librarian for user ID and password) 
500 |a <strong>On-Campus Access:</strong> User ID and Password Required (send email to University Librarian for user ID and password) 
506 |a Electronic access restricted to authorized BRAC University faculty, staff and students 
538 |a Mode of access: Internet 
650 0 |a Marketing  |x Management.  |9 40600 
650 0 |a Professions  |x Marketing.  |9 40601 
650 0 |a Service industries  |x Marketing.  |9 40602 
650 0 |a Customer services  |x Marketing.  |9 40603 
655 |a Electronic books  |2 Library of Congress  |9 40606 
700 1 |a Wirtz, Jochen,  |e author.  |9 40604 
776 0 8 |i Online version:  |a Lovelock, Christopher H., author.  |t Services marketing  |b Eighth edition.  |d New Jersey : World Scientific, [2016]  |z 9781944659028  |w (DLC) 2016004004 
852 |a Ayesha Abed Library 
856 |z Full text available on Pearson Online  |u http://elibrary.in.pearson.com 
942 |2 ddc  |c EBK 
952 |0 0  |1 0  |2 ddc  |4 0  |6 658_800000000000000_LOV  |7 0  |9 68232  |a BRACUL  |b BRACUL  |d 2020-11-11  |l 0  |o 658.8 LOV  |p 301009840514625  |r 2020-11-11  |w 2020-11-11  |y EBK  |z Send E-mail to University Librarian for User ID and Password