Lovelock, C. H., & Wirtz, J. (2018). Services marketing: People, technology, strategy (Eighth edition.). Pearson India Education Services.
Цитирование в стиле Чикаго (17-е изд.)Lovelock, Christopher H., и Jochen Wirtz. Services Marketing: People, Technology, Strategy. Eighth edition. India: Pearson India Education Services, 2018.
Цитирование MLA (8-е изд.)Lovelock, Christopher H., и Jochen Wirtz. Services Marketing: People, Technology, Strategy. Eighth edition. Pearson India Education Services, 2018.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.