APA (7 वां संस्करण) प्रशस्ति पत्र

Lovelock, C. H., & Wirtz, J. (2018). Services marketing: People, technology, strategy (Eighth edition.). Pearson India Education Services.

शिकागो शैली (17वां संस्करण) प्रशस्ति पत्र

Lovelock, Christopher H., और Jochen Wirtz. Services Marketing: People, Technology, Strategy. Eighth edition. India: Pearson India Education Services, 2018.

एमएलए (8वां संस्करण) प्रशस्ति पत्र

Lovelock, Christopher H., और Jochen Wirtz. Services Marketing: People, Technology, Strategy. Eighth edition. Pearson India Education Services, 2018.