Suganthi, L., & Samuel, A. A. (2016). Total quality management (Eastern economy edition.). PHI Learning Private Limited.
Cita Chicago (17th ed.)Suganthi, L., i Anand A. Samuel. Total Quality Management. Eastern economy edition. Delhi: PHI Learning Private Limited, 2016.
Cita MLA (8th ed.)Suganthi, L., i Anand A. Samuel. Total Quality Management. Eastern economy edition. PHI Learning Private Limited, 2016.
Atenció: Aquestes cites poden no estar 100% correctes.