Service operations management : improving service delivery /
| Auteur principal: | |
|---|---|
| Autres auteurs: | , |
| Format: | Livre |
| Langue: | English |
| Publié: |
Harlow, Essex, England ; New York :
Pearson,
c2012.
|
| Édition: | Fourth edition. |
| Sujets: | |
| Classic Catalogue: | View this record in Classic Catalogue |