Service operations management : improving service delivery /

Bibliographic Details
Main Author: Johnston, Robert, 1953-
Other Authors: Clark, Graham, 1949-, Shulver, Michael
Format: Book
Language:English
Published: Harlow, Essex, England ; New York : Pearson, c2012.
Edition:Fourth edition.
Subjects:
Classic Catalogue: View this record in Classic Catalogue

Ayesha Abed Library: General Shelf

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Call Number: 658 JOH
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