Service operations management : improving service delivery /

Service operations management : improving service delivery /

Библиографические подробности
Главный автор:	Johnston, Robert, 1953-
Другие авторы:	Clark, Graham, 1949-, Shulver, Michael
Формат:	‌
Язык:	English
Опубликовано:	Harlow, Essex, England ; New York : Pearson, c2012.
Редактирование:	Fourth edition.
Предметы:	Service industries > Management. Business & finance.
Classic Catalogue:	View this record in Classic Catalogue

Схожие документы

Services marketing : integrating customer focus across the firm /
по: Zeithaml, Valarie A.
Опубликовано: (2013)

Service Operations Management
по: Johnston, Robert;Clark, Graham;Shulver, Michael;Clark, Graham;Shulver, Michael

Operations Management
по: Slack, Nigel;Chambers, Stuart;Johnston, Robert;Chambers, Stuart;Johnston, Robert

Overview of financial service management & service practices of United Finance Limited
по: Barua, Prosun Mitra
Опубликовано: (2017)

Financial Services /
по: Sharma, Renuka
Опубликовано: (2017)

Managing Service Operations: Design and Implementation
по: Bill Hollins

Essentials of Operations Management
по: Slack, Nigel;Brandon-Jones, Alistair;Johnston, Robert;Johnston, Robert;Brandon-Jones, Alistair

Operations management /
по: Stevenson, William J.
Опубликовано: (2009)

Operations management /
по: Stevenson, William J.
Опубликовано: (2017)

Report on survey of selected business service, 2012 : decorator service, recruiting service, security service and cleaning service /
Опубликовано: (2013)

Financial management in health services /
по: Gruen, Reinhold
Опубликовано: (2006)

Bank management & financial services /
по: Rose, Peter S.
Опубликовано: (2013)

Customer-driven services management /
по: Balachandran, S., 1932-
Опубликовано: (1999)

Function of the supply chain & service management in Taskeater Bangladesh Limited
по: Rozario, Anik Polycarp
Опубликовано: (2019)

The role of civil service management in Myanmar
по: Win, Hla Myo
Опубликовано: (2019)

Operations Management
по: Andrew Greasley

Operations Management
по: Mahadevan B

Portfolio management services of IDLC Investments Limited
по: Hossain, Md. Elias
Опубликовано: (2015)

Services Marketing and Management
по: Audrey Gilmore

Product and Services Management
по: George Avlonitis

Human resource management in public service : paradoxes, processes, and problems /
Опубликовано: (2013)

Operations Management I
по: David Bennett

Operations Management II
по: David Bennett

Managing health services /
по: Goodwin, Nick
Опубликовано: (2006)

Managing community health services /
Опубликовано: (1991)

Procurement management is a challenge of project management: a study on department of social services, ministry of social welfare
по: Rashid, Harunur
Опубликовано: (2024)

Journal of Service Management

Civil service management in Bangladesh : an agenda for policy reform /
по: Shawkat Ali, A. M. M.
Опубликовано: (2007)

Handbook of Services Marketing and Management
по: Teresa Swartz

Operational excellence in HR services at Integrated Security Services Limited (ISSL)
по: Rishta, Shaneela Sharif
Опубликовано: (2019)

Key Concepts in Operations Management
по: Michel Leseure

Marketing financial services /
по: Farquhar, Jillian
Опубликовано: (2010)

The service operation of Foodpanda Bangladesh
по: Boron, Sami Islam
Опубликовано: (2022)

Marketing, sales and customer services : understanding the theory and practice of selling through service /
по: Watkins, Charley
Опубликовано: (2002)

Operations and supply chain management /
по: Jacobs, F. Robert
Опубликовано: (2011)

Services marketing : people, technology, strategy /
по: Lovelock, Christopher H., и др.
Опубликовано: (2018)

The essential management and finance source /
по: Gough, Leo
Опубликовано: (1996)

The essential management and finance source /
по: Gough, Leo
Опубликовано: (1996)

Human resource management operation in IPDC Finance Limited
по: Abd-Al-Rumman, Sheikh
Опубликовано: (2020)

Services marketing : integrating customer focus across the firm /
по: Zeithaml, Valarie A.
Опубликовано: (2003)