Service operations management : improving service delivery /
मुख्य लेखक: | Johnston, Robert, 1953- |
---|---|
अन्य लेखक: | Clark, Graham, 1949-, Shulver, Michael |
स्वरूप: | पुस्तक |
भाषा: | English |
प्रकाशित: |
Harlow, Essex, England ; New York :
Pearson,
c2012.
|
संस्करण: | Fourth edition. |
विषय: | |
Classic Catalogue: | View this record in Classic Catalogue |
समान संसाधन
-
Services marketing : integrating customer focus across the firm /
द्वारा: Zeithaml, Valarie A.
प्रकाशित: (2013) -
Service Operations Management
द्वारा: Johnston, Robert;Clark, Graham;Shulver, Michael;Clark, Graham;Shulver, Michael -
Operations Management
द्वारा: Slack, Nigel;Chambers, Stuart;Johnston, Robert;Chambers, Stuart;Johnston, Robert -
Overview of financial service management & service practices of United Finance Limited
द्वारा: Barua, Prosun Mitra
प्रकाशित: (2017) -
Financial Services /
द्वारा: Sharma, Renuka
प्रकाशित: (2017)