Service operations management : improving service delivery /
Príomhchruthaitheoir: | Johnston, Robert, 1953- |
---|---|
Rannpháirtithe: | Clark, Graham, 1949-, Shulver, Michael |
Formáid: | LEABHAR |
Teanga: | English |
Foilsithe / Cruthaithe: |
Harlow, Essex, England ; New York :
Pearson,
c2012.
|
Eagrán: | Fourth edition. |
Ábhair: | |
Classic Catalogue: | View this record in Classic Catalogue |
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