Service operations management : improving service delivery /

Service operations management : improving service delivery /

Détails bibliographiques
Auteur principal:	Johnston, Robert, 1953-
Autres auteurs:	Clark, Graham, 1949-, Shulver, Michael
Format:	Livre
Langue:	English
Publié:	Harlow, Essex, England ; New York : Pearson, c2012.
Édition:	Fourth edition.
Sujets:	Service industries > Management. Business & finance.
Classic Catalogue:	View this record in Classic Catalogue

Documents similaires

Services marketing : integrating customer focus across the firm /
par: Zeithaml, Valarie A.
Publié: (2013)

Service Operations Management
par: Johnston, Robert;Clark, Graham;Shulver, Michael;Clark, Graham;Shulver, Michael

Operations Management
par: Slack, Nigel;Chambers, Stuart;Johnston, Robert;Chambers, Stuart;Johnston, Robert

Overview of financial service management & service practices of United Finance Limited
par: Barua, Prosun Mitra
Publié: (2017)

Financial Services /
par: Sharma, Renuka
Publié: (2017)

Managing Service Operations: Design and Implementation
par: Bill Hollins

Essentials of Operations Management
par: Slack, Nigel;Brandon-Jones, Alistair;Johnston, Robert;Johnston, Robert;Brandon-Jones, Alistair

Operations management /
par: Stevenson, William J.
Publié: (2009)

Operations management /
par: Stevenson, William J.
Publié: (2017)

Report on survey of selected business service, 2012 : decorator service, recruiting service, security service and cleaning service /
Publié: (2013)

Financial management in health services /
par: Gruen, Reinhold
Publié: (2006)

Bank management & financial services /
par: Rose, Peter S.
Publié: (2013)

Customer-driven services management /
par: Balachandran, S., 1932-
Publié: (1999)

Function of the supply chain & service management in Taskeater Bangladesh Limited
par: Rozario, Anik Polycarp
Publié: (2019)

The role of civil service management in Myanmar
par: Win, Hla Myo
Publié: (2019)

Operations Management
par: Andrew Greasley

Operations Management
par: Mahadevan B

Portfolio management services of IDLC Investments Limited
par: Hossain, Md. Elias
Publié: (2015)

Services Marketing and Management
par: Audrey Gilmore

Product and Services Management
par: George Avlonitis

Human resource management in public service : paradoxes, processes, and problems /
Publié: (2013)

Operations Management I
par: David Bennett

Operations Management II
par: David Bennett

Managing health services /
par: Goodwin, Nick
Publié: (2006)

Managing community health services /
Publié: (1991)

Procurement management is a challenge of project management: a study on department of social services, ministry of social welfare
par: Rashid, Harunur
Publié: (2024)

Journal of Service Management

Civil service management in Bangladesh : an agenda for policy reform /
par: Shawkat Ali, A. M. M.
Publié: (2007)

Handbook of Services Marketing and Management
par: Teresa Swartz

Operational excellence in HR services at Integrated Security Services Limited (ISSL)
par: Rishta, Shaneela Sharif
Publié: (2019)

Key Concepts in Operations Management
par: Michel Leseure

Marketing financial services /
par: Farquhar, Jillian
Publié: (2010)

The service operation of Foodpanda Bangladesh
par: Boron, Sami Islam
Publié: (2022)

Marketing, sales and customer services : understanding the theory and practice of selling through service /
par: Watkins, Charley
Publié: (2002)

Operations and supply chain management /
par: Jacobs, F. Robert
Publié: (2011)

Services marketing : people, technology, strategy /
par: Lovelock, Christopher H., et autres
Publié: (2018)

The essential management and finance source /
par: Gough, Leo
Publié: (1996)

The essential management and finance source /
par: Gough, Leo
Publié: (1996)

Human resource management operation in IPDC Finance Limited
par: Abd-Al-Rumman, Sheikh
Publié: (2020)

Services marketing : integrating customer focus across the firm /
par: Zeithaml, Valarie A.
Publié: (2003)