Service operations management : improving service delivery /
Egile nagusia: | Johnston, Robert, 1953- |
---|---|
Beste egile batzuk: | Clark, Graham, 1949-, Shulver, Michael |
Formatua: | Liburua |
Hizkuntza: | English |
Argitaratua: |
Harlow, Essex, England ; New York :
Pearson,
c2012.
|
Edizioa: | Fourth edition. |
Gaiak: | |
Classic Catalogue: | View this record in Classic Catalogue |
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