Service operations management : improving service delivery /

Service operations management : improving service delivery /

Bibliografiske detaljer
Hovedforfatter:	Johnston, Robert, 1953-
Andre forfattere:	Clark, Graham, 1949-, Shulver, Michael
Format:	Bog
Sprog:	English
Udgivet:	Harlow, Essex, England ; New York : Pearson, c2012.
Udgivelse:	Fourth edition.
Fag:	Service industries > Management. Business & finance.
Classic Catalogue:	View this record in Classic Catalogue

Lignende værker

Services marketing : integrating customer focus across the firm /
af: Zeithaml, Valarie A.
Udgivet: (2013)

Service Operations Management
af: Johnston, Robert;Clark, Graham;Shulver, Michael;Clark, Graham;Shulver, Michael

Operations Management
af: Slack, Nigel;Chambers, Stuart;Johnston, Robert;Chambers, Stuart;Johnston, Robert

Overview of financial service management & service practices of United Finance Limited
af: Barua, Prosun Mitra
Udgivet: (2017)

Financial Services /
af: Sharma, Renuka
Udgivet: (2017)

Managing Service Operations: Design and Implementation
af: Bill Hollins

Essentials of Operations Management
af: Slack, Nigel;Brandon-Jones, Alistair;Johnston, Robert;Johnston, Robert;Brandon-Jones, Alistair

Operations management /
af: Stevenson, William J.
Udgivet: (2009)

Operations management /
af: Stevenson, William J.
Udgivet: (2017)

Report on survey of selected business service, 2012 : decorator service, recruiting service, security service and cleaning service /
Udgivet: (2013)

Financial management in health services /
af: Gruen, Reinhold
Udgivet: (2006)

Bank management & financial services /
af: Rose, Peter S.
Udgivet: (2013)

Customer-driven services management /
af: Balachandran, S., 1932-
Udgivet: (1999)

Function of the supply chain & service management in Taskeater Bangladesh Limited
af: Rozario, Anik Polycarp
Udgivet: (2019)

The role of civil service management in Myanmar
af: Win, Hla Myo
Udgivet: (2019)

Operations Management
af: Andrew Greasley

Operations Management
af: Mahadevan B

Portfolio management services of IDLC Investments Limited
af: Hossain, Md. Elias
Udgivet: (2015)

Services Marketing and Management
af: Audrey Gilmore

Product and Services Management
af: George Avlonitis

Human resource management in public service : paradoxes, processes, and problems /
Udgivet: (2013)

Operations Management I
af: David Bennett

Operations Management II
af: David Bennett

Managing health services /
af: Goodwin, Nick
Udgivet: (2006)

Managing community health services /
Udgivet: (1991)

Procurement management is a challenge of project management: a study on department of social services, ministry of social welfare
af: Rashid, Harunur
Udgivet: (2024)

Journal of Service Management

Civil service management in Bangladesh : an agenda for policy reform /
af: Shawkat Ali, A. M. M.
Udgivet: (2007)

Handbook of Services Marketing and Management
af: Teresa Swartz

Operational excellence in HR services at Integrated Security Services Limited (ISSL)
af: Rishta, Shaneela Sharif
Udgivet: (2019)

Key Concepts in Operations Management
af: Michel Leseure

Marketing financial services /
af: Farquhar, Jillian
Udgivet: (2010)

The service operation of Foodpanda Bangladesh
af: Boron, Sami Islam
Udgivet: (2022)

Marketing, sales and customer services : understanding the theory and practice of selling through service /
af: Watkins, Charley
Udgivet: (2002)

Operations and supply chain management /
af: Jacobs, F. Robert
Udgivet: (2011)

Services marketing : people, technology, strategy /
af: Lovelock, Christopher H., et al.
Udgivet: (2018)

The essential management and finance source /
af: Gough, Leo
Udgivet: (1996)

The essential management and finance source /
af: Gough, Leo
Udgivet: (1996)

Human resource management operation in IPDC Finance Limited
af: Abd-Al-Rumman, Sheikh
Udgivet: (2020)

Services marketing : integrating customer focus across the firm /
af: Zeithaml, Valarie A.
Udgivet: (2003)