Service operations management : improving service delivery /

Service operations management : improving service delivery /

Manylion Llyfryddiaeth
Prif Awdur:	Johnston, Robert, 1953-
Awduron Eraill:	Clark, Graham, 1949-, Shulver, Michael
Fformat:	Llyfr
Iaith:	English
Cyhoeddwyd:	Harlow, Essex, England ; New York : Pearson, c2012.
Rhifyn:	Fourth edition.
Pynciau:	Service industries > Management. Business & finance.
Classic Catalogue:	View this record in Classic Catalogue

Eitemau Tebyg

Services marketing : integrating customer focus across the firm /
gan: Zeithaml, Valarie A.
Cyhoeddwyd: (2013)

Service Operations Management
gan: Johnston, Robert;Clark, Graham;Shulver, Michael;Clark, Graham;Shulver, Michael

Operations Management
gan: Slack, Nigel;Chambers, Stuart;Johnston, Robert;Chambers, Stuart;Johnston, Robert

Overview of financial service management & service practices of United Finance Limited
gan: Barua, Prosun Mitra
Cyhoeddwyd: (2017)

Financial Services /
gan: Sharma, Renuka
Cyhoeddwyd: (2017)

Managing Service Operations: Design and Implementation
gan: Bill Hollins

Essentials of Operations Management
gan: Slack, Nigel;Brandon-Jones, Alistair;Johnston, Robert;Johnston, Robert;Brandon-Jones, Alistair

Operations management /
gan: Stevenson, William J.
Cyhoeddwyd: (2009)

Operations management /
gan: Stevenson, William J.
Cyhoeddwyd: (2017)

Report on survey of selected business service, 2012 : decorator service, recruiting service, security service and cleaning service /
Cyhoeddwyd: (2013)

Financial management in health services /
gan: Gruen, Reinhold
Cyhoeddwyd: (2006)

Bank management & financial services /
gan: Rose, Peter S.
Cyhoeddwyd: (2013)

Customer-driven services management /
gan: Balachandran, S., 1932-
Cyhoeddwyd: (1999)

Function of the supply chain & service management in Taskeater Bangladesh Limited
gan: Rozario, Anik Polycarp
Cyhoeddwyd: (2019)

The role of civil service management in Myanmar
gan: Win, Hla Myo
Cyhoeddwyd: (2019)

Operations Management
gan: Andrew Greasley

Operations Management
gan: Mahadevan B

Portfolio management services of IDLC Investments Limited
gan: Hossain, Md. Elias
Cyhoeddwyd: (2015)

Services Marketing and Management
gan: Audrey Gilmore

Product and Services Management
gan: George Avlonitis

Human resource management in public service : paradoxes, processes, and problems /
Cyhoeddwyd: (2013)

Operations Management I
gan: David Bennett

Operations Management II
gan: David Bennett

Managing health services /
gan: Goodwin, Nick
Cyhoeddwyd: (2006)

Managing community health services /
Cyhoeddwyd: (1991)

Procurement management is a challenge of project management: a study on department of social services, ministry of social welfare
gan: Rashid, Harunur
Cyhoeddwyd: (2024)

Journal of Service Management

Civil service management in Bangladesh : an agenda for policy reform /
gan: Shawkat Ali, A. M. M.
Cyhoeddwyd: (2007)

Handbook of Services Marketing and Management
gan: Teresa Swartz

Operational excellence in HR services at Integrated Security Services Limited (ISSL)
gan: Rishta, Shaneela Sharif
Cyhoeddwyd: (2019)

Key Concepts in Operations Management
gan: Michel Leseure

Marketing financial services /
gan: Farquhar, Jillian
Cyhoeddwyd: (2010)

The service operation of Foodpanda Bangladesh
gan: Boron, Sami Islam
Cyhoeddwyd: (2022)

Marketing, sales and customer services : understanding the theory and practice of selling through service /
gan: Watkins, Charley
Cyhoeddwyd: (2002)

Operations and supply chain management /
gan: Jacobs, F. Robert
Cyhoeddwyd: (2011)

Services marketing : people, technology, strategy /
gan: Lovelock, Christopher H., et al.
Cyhoeddwyd: (2018)

The essential management and finance source /
gan: Gough, Leo
Cyhoeddwyd: (1996)

The essential management and finance source /
gan: Gough, Leo
Cyhoeddwyd: (1996)

Human resource management operation in IPDC Finance Limited
gan: Abd-Al-Rumman, Sheikh
Cyhoeddwyd: (2020)

Services marketing : integrating customer focus across the firm /
gan: Zeithaml, Valarie A.
Cyhoeddwyd: (2003)